Feb 22, 2009 It pretty much works out of the box as advertised. I did up a couple of test files - one as an mp2 at 25 mBit CBR, as recommended by someone here. I also did up one at 25 mBit mp4 H.264 using a ramped up gamma setting (I am on a Mac) to try and match a 2.2 gamma but I overshot it a bit. No audio problems as some have reported. I had a new iMac delivered the next day and put the 2009 on the shelf for two years. Last fall I took the busted one in to the Apple Store and found the problem was a bad video card, a cheap fix. I then replaced the optical drive with an OWC data doubler 1TB SSD and the 2009 Mac now performs better than my newer Mac. Hi, Smartware software will not backup programs or system files, it will backup your data files. It will not interfere with anything on the computer, it wil just create an exact copy of your data files onto the passport drive, your itunes has some other problem, you may need to check it’s preferences or contact apple and let them check it out for you.
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The case: recover data from WD Passport
WD Passport (WD My Passport) is a series of portable external hard drives offered by Western Digital. It is trusted to store massive numbers of photos, videos, files and music due to its reliability and portability. As time goes by, the problem arises.
“Hello, I lost my files on my WD Passport external hard disk. And I don’t know how to get them back. And also I can’t click the backup and retrieve button on WD SmartWare display. Please help, need my files back. Ps: I use Windows XP.”
This real case comes from Tomashardware. You can’t avoid losing files even if you use WD Passport as your storage device, because files can be lost easily due to system errors, mistaken deletion or formatted hard drive.
The loss of files may bring inconveniences or even a disaster to your life, because you spend a lot of money and time on the files. Is there any way to restore files? Fortunately, you can learn how to retrieve files from WD Passport in the following contents.
How to retrieve files from WD Passport in Windows?
How to recover files from WD Passport? There are three efficient ways for your reference.
Way 1: Use WD SmartWare to retrieve WD Passport files
Like many manufacturers, WD Passport has its own backup software called WD SmartWare. If you want to use WD SmartWare to retrieve files from WD Passport, you must back up files in advance. A backup made by WD SmartWare can be retrieved with a few simple steps. You can follow the instruction below:
Step 1. Open this software. Select Retrieve from the list above.
Step 2. Select the files backup that is to be recovered from the box. Then click Select Destination.
Step 3. You can click To the Original Places to retrieve files to their original locations or click In a Retrieved Content Folder to retrieve files to another location. Then click Select Files.
Step 4. You can choose Retrieve All Files or Retrieve Some Files by your needs. Then click Start Retrieving.
Step 5. When it is completed, a message will display saying File Retrieval Complete along with a blue check mark in the upper left.
Way 2: Use Recoverit Pro to recover data from WD Passport
Although WD SmartWare can help users retrieve files from WD Passport, some users said that they can’t click the backup and retrieve button on WD SmartWare display. How to restore files from WD Passport? There is a useful alternative - Recoverit Pro.
Recoverit Pro is reliable data recovery software that supports all file types like photos, videos and other files. It allows you to retrieve your data from all data loss scenarios in Windows 10/8/7/Vista/XP.
If you want to use Recoverit Pro, you can refer to the following steps:
Step 1. Download, install and launch this software. Then click External Devices Recovery.
Step 2. Connect the WD Passport to the computer. You should make sure that the WD Passport has been detected by your PC.
Step 3. Select the WD Passport. Then click Start to scan and search your files.
Step 4. You can preview some recoverable files after the scan. If you cannot find your files after the first scan, you can click All-Around Recovery to get a deep scan from your WD Passport hard drive.
Step 5. Choose the files that are to be retrieved. Then click Recover.
Note: You can recover your files easily with File modified date. You can choose All data, Today, The recent week, The recent month or Customized according to your needs.
Way 3: Use AOMEI Backupper to recover files from WD Passport
AOMEI Backupper Standard also is a good choice for retrieving files from WD Passport hard disk. With this freeware, you can restore your files from the files backup image easily. Best of all, it's entirely free.
This freeware allows you to recover deleted files from PS4, restore files from formatted SD card. Besides, various operating systems can be supported by this powerful software like Windows 10, Windows 8.1/8, Windows 7, Windows Vista and XP.
How to use AOMEI Backupper Standard? Don’t worry! There is a quick guide for your reference. Before recovering, you must have a files backup in advance. Now, you can download and install this freeware to have a try.
Step 1. Connect the WD Passport to the PC. Open this freeware. Choose Restore from the left side. Click 'Select Task' or 'Select Image Files' and then click Next.
Step 2. Select a task or image to restore. Then click Next.
Step 3. You can retrieve files from the location where you backed up files (take C: for example). Then click Next.
Step 4. Select a destination path to recover files. Choose Restore to original location to recover files to WD Passport. Then press Start Restore.
Step 5. After restoring files, you can click Finish.
Notes:
- You can click Restore NTFS permissions (supported by AOMEI Backupper Professional) in Step 4 to maintain the original permission rights for the files. It should be noticed that NTFS permissions can only be retrieved to NTFS formatted drives. You can upgrade to the advanced version to enjoy this feature.
- If you want to overwrite existing files, you can choose Replace existing files in Step 4.
- After WD Passport data recovery, you can select Shut down PC, Restart PC, Hibernate or Sleep in Step 5.
Summary
How to retrieve files from WD Passport? You can recover lost files with these three efficient solutions. It is worth mentioning that the restore process in AOMEI Backupper won’t interrupt your work. You can do your work without any concern!
'My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC.
I've changed the USB port but it still not working.
I don't know what reasons have made the drive not responding, and neither I know any solutions. I've saved quite a lot of important files inside the drive. If you have any methods to fix my issue and make the WD external hard drive work again, please help me. Thank you.'
I've changed the USB port but it still not working.
I don't know what reasons have made the drive not responding, and neither I know any solutions. I've saved quite a lot of important files inside the drive. If you have any methods to fix my issue and make the WD external hard drive work again, please help me. Thank you.'
Though it's no longer a new problem that external hard drive fails to work or suddenly fail to show up in PC. But it's still a tough issue for ordinary users when their external hard drive, USB or SD card etc devices suddenly become unrecognized, not working or responding in PC. Here below, you'll find 1 quick fix and 4 methods to fix WD external hard drive not working issue. If your external hard drive or storage devices are having this issue, relax and just follow to get your problem fixed right here now.
Quick fix WD external hard drive not showing up/unrecognized/responding error
1. Click Start > Type: devmgmt.msc in the Search box and hit Enter.
2. Open Device Manager > Expand Universal Serial Bus controllers.
3. Right-click on the USB Root Hub > Select Properties.
4. Go to Power Management and uncheck Allow the computer to turn off this device to save power.
2. Open Device Manager > Expand Universal Serial Bus controllers.
3. Right-click on the USB Root Hub > Select Properties.
4. Go to Power Management and uncheck Allow the computer to turn off this device to save power.
After this, reboot PC and reconnect WD external hard drive to your PC, then you'll be able to use the drive again.
If this quick fix doesn't work, relax and just follow below-offered methods to repair not working WD external hard drive or devices now.
If this quick fix doesn't work, relax and just follow below-offered methods to repair not working WD external hard drive or devices now.
Fix WD external hard drive not recognized error
Here you have two methods to follow and fix WD external hard drive not recognized or undetectable error in Windows 10/8/7:
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Method 1. Reboot PC into Safe Mode to make WD external hard drive recognizable
- Go to Setting > Update & security.
- Tab on Recovery > Advanced Startup > Restart now.
- PC will automatically boot into another Startup Settings screen.
- Press F4 to initiate PC reboot into Safe Mode.
- Then check whether the WD external hard disk can be detected or not.
Method 2. Change drive letter to make unrecognized WD external hard drive detectable
The other way is to change the drive letter with Disk Management tool so to make unrecognized or undetectable WD external hard drive to show up in PC:
- Right-click on This PC/My Computer > Select Manage.
- Go Disk Management > Find your external hard drive and right click it by choosing Change Drive Letter and Path...
- Assign the drive with a new letter that doesn't exist in your PC and mark the Partition as Active.
- Click OK.
- Restart PC and your External hard drive will show up and work again.
Fix WD external hard drive not working/responding issue
When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. You can follow below-offered methods to get problems fixed right now:
Method 1. Update WD external hard drive driver to make it work
1. Click on Start > Type: devmgmt.msc in Search to open Device Manager by hitting Enter.
2. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall.
3. Then check out whether any devices show up as unrecognized or not:
2. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall.
3. Then check out whether any devices show up as unrecognized or not:
- If WD external hard drive shows unrecognized, go to drivers tab and delete/uninstall the driver; Then check out whether the external hard drive shows up in My Computer/My PC or not.
- If it doesn't show up, reboot or restart PC;
- If it shows up but disappears later, repeat above steps and go to Disk Management, change the drive letter of your WD external hard drive and reconnect it to PC to let PC detect it again.
Method 2. Repair corrupted system files/bad sectors on not working WD external hard drive
Corrupted system files or bad sectors on WD external hard drive or other storage devices would block your device from working or responding in Windows PC.
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Professional partition manager software from EaseUS will repair bad sectors and fix corrupted system files to make your WD external hard drive work again. Free download, install it and follow below guide steps to fix bad sectors and corrupted system files on your drive now:
Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.
Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.
Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.
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Extra Tip: WD external hard drive recovery
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After fixing not working external hard drive on your Windows PC, you may continue using it for storing fancy data again.
But if you lost files or valuable data on the drive, don't worry. Professional WD external hard drive recovery solution offered by EaseUS hard drive recovery software is what you exactly need. It will simply restore lost files from WD external hard drive within 3 simple steps on Windows 10/8/7 etc PC.
If you lost files after fixing WD external hard drive not working issue or cannot access saved data in your storage devices, just free download EaseUS hard drive recovery software and let it help now.
But if you lost files or valuable data on the drive, don't worry. Professional WD external hard drive recovery solution offered by EaseUS hard drive recovery software is what you exactly need. It will simply restore lost files from WD external hard drive within 3 simple steps on Windows 10/8/7 etc PC.
If you lost files after fixing WD external hard drive not working issue or cannot access saved data in your storage devices, just free download EaseUS hard drive recovery software and let it help now.